Terms & Conditions

1Introduction

These Terms and Conditions (hereinafter referred to as the "Agreement" or "Terms") constitute a legally binding contract between you (the "User", "Player", or "you") and Seebet (hereinafter referred to as "Seebet", "we", "us", or "our"), the operator of the online gambling and sports betting platform accessible at seebet.cam (the "Platform").

By registering an account, accessing any part of the Platform, depositing funds, or placing any bet or wager through Seebet, you unconditionally accept and agree to be bound by this Agreement in its entirety. If you do not agree with any provision of these Terms, you must immediately cease using the Platform and close your account.

Seebet operates as an online betting and casino platform serving users primarily located in Malaysia, including players in Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam, and surrounding regions. All Platform transactions are conducted in Malaysian Ringgit (MYR/RM) unless explicitly stated otherwise.

2Definitions

For the purposes of this Agreement, the following terms shall have the meanings ascribed to them below:

3Account Eligibility

To be eligible to register and maintain a Seebet account, you must satisfy all of the following criteria:

• You must be at least 21 years of age at the time of registration and at all times during your use of the Platform. Seebet applies a strict 21+ minimum age policy in line with internationally recognised responsible gambling standards applicable to casino and sports betting activities.
• You must be a natural person (not a corporation, trust, or other legal entity) accessing the Platform for personal, non-commercial purposes.
• You must have the legal capacity to enter into binding contracts under the laws of the jurisdiction in which you are located.
• You must not be currently self-excluded from Seebet or any other gambling platform under a voluntary or compulsory exclusion order.
• You must not be accessing the Platform from a jurisdiction where online gambling is prohibited by applicable law.
• You must not be a Seebet employee, contractor, director, or close family member of any of the foregoing, unless prior written approval has been obtained from Seebet's compliance department.

4Account Registration

Each individual User is permitted to hold only one (1) registered account on the Seebet Platform. The creation of duplicate, secondary, or fraudulent accounts is strictly prohibited and will result in immediate suspension and potential forfeiture of all associated balances.

When registering, you are required to provide accurate, complete, and current information. This includes, but is not limited to, your legal full name, date of birth, current residential address in Malaysia, and a valid email address and/or mobile phone number. Providing false or misleading information during registration constitutes a material breach of this Agreement.

• You are solely responsible for maintaining the confidentiality of your login credentials, including your username and password.
• You must notify Seebet's support team immediately if you suspect that your account credentials have been compromised or accessed without authorisation.
• Seebet will never contact you to request your password, banking PIN, or OTP code via any channel, including live chat, email, or telephone.
• You must not share your account with, or permit access by, any other person, including family members.

5KYC & Verification

Seebet operates in compliance with applicable anti-money laundering (AML) and counter-terrorism financing (CTF) obligations. Accordingly, all Users are required to complete a Know Your Customer (KYC) verification process before withdrawing funds or transacting above defined thresholds.

You may be required to submit one or more of the following documents during the KYC process:

• Government-issued photo identification — Malaysian MyKad, Passport, or Driver's License
• Proof of address — utility bill, bank statement, or official correspondence dated within the last three (3) months, confirming your Malaysian residential address
• Selfie with identification — a clear, recent photograph of you holding your identification document
• Proof of payment method ownership — where applicable, documentation confirming ownership of the payment method used for deposits (e.g., screenshot of Touch 'n Go eWallet or Maybank2u account in your name)

Seebet reserves the right to request additional documentation at any time and to suspend withdrawal processing pending satisfactory completion of KYC. Typical verification turnaround time is 24–48 business hours from submission of complete, legible documents.

6Deposits & Withdrawals

Seebet accepts deposits via the following approved payment methods available to Malaysian players: Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX (Financial Process Exchange), Maybank2u, CIMB Clicks, Public Bank Online, and Hong Leong Connect. The minimum deposit amount is RM 30 unless otherwise stated for specific promotions.

All deposit transactions are processed in Malaysian Ringgit (MYR). Seebet does not charge deposit fees, however your payment provider may apply their own transaction charges. Seebet is not responsible for delays caused by third-party payment processors.

Withdrawal requests are processed subject to the following conditions:

• Your account must be fully KYC-verified prior to withdrawal processing above the applicable threshold.
• All applicable wagering requirements on bonus funds must be fully satisfied before the associated funds may be withdrawn.
• Withdrawals will only be processed to a payment method registered in your name. Third-party withdrawals are strictly prohibited.
• Minimum withdrawal amount: RM 50 (or the equivalent in alternative currencies where applicable).
• E-wallet withdrawals (Touch 'n Go eWallet, Boost, GrabPay) are typically processed within 5–30 minutes of approval. Bank transfers may take longer depending on the receiving bank's processing schedule.

Seebet reserves the right to conduct additional security checks on withdrawal requests and to temporarily hold funds pending the outcome of any active investigation. In cases of suspected fraud or AML concern, Seebet may delay, withhold, or reverse withdrawal requests pending regulatory consultation.

7Bonuses & Promotions

Seebet offers a range of promotional incentives to eligible Users, including welcome bonuses, reload bonuses, cashback offers, birthday bonuses (up to MYR 2,688 depending on VIP tier), and the refer-a-friend programme. All promotions are subject to the following general terms in addition to any specific terms applicable to each promotion:

• Bonus offers are available to eligible registered Users only. Seebet reserves the right to exclude any User from any promotion at its sole discretion.
• Unless otherwise stated, all bonus funds are subject to a wagering requirement which must be satisfied before associated winnings may be withdrawn. The applicable wagering multiplier will be specified in the individual promotion's terms.
• Bonuses may only be used once per household, device, IP address, or payment method. Attempts to claim multiple bonuses through related accounts constitute abuse and will result in account suspension.
• Seebet reserves the right to amend, suspend, or withdraw any bonus or promotion at any time without prior notice.
• Winnings accrued from bonus funds in excess of any applicable maximum bonus win cap will be removed from the User's balance at the time of withdrawal processing.
• Bonuses are not transferable and carry no cash value except as expressly provided in the applicable promotion terms.

8Betting & Gaming Rules

All sporting events, including but not limited to Liga Super Malaysia fixtures, English Premier League (EPL) matches, UFC bouts, and international football competitions, are subject to Seebet's sport-specific betting rules in addition to these general Terms. All casino games, live dealer games, and slots are governed by the applicable game rules published on the Platform.

• All bets are final once confirmed by the Platform. Seebet does not accept requests to cancel or amend bets after they have been accepted, except in cases of manifest error as defined below.
• Seebet reserves the right to void any bet placed in error, where odds were incorrectly published due to a technical fault, or where the bet was placed on an event whose outcome was known at the time of placement.
• In the event of a dispute regarding bet settlement, the decision of Seebet's trading team shall be final and binding, subject to the complaints process outlined in Section 16.
• Seebet publishes independently verified RTP (Return to Player) percentages for all slot and casino games. These figures represent theoretical long-term averages and are not a guarantee of individual session outcomes.

9Prohibited Conduct

The following activities are expressly prohibited on the Seebet Platform. Users found to be engaged in prohibited conduct will face immediate account suspension, forfeiture of all associated balances, and may be reported to relevant regulatory authorities:

• Fraudulent activity, including the use of stolen payment credentials, misrepresentation of identity, or any form of financial fraud.
• Collusion with other players to gain an unfair advantage in any game or betting market.
• Use of automated software, bots, scripts, or artificial intelligence to place bets, interact with the Platform, or gain any competitive advantage not available to standard users.
• Arbitrage betting or exploitation of pricing errors in a systematic manner intended to extract guaranteed profits.
• Money laundering or any use of the Platform to disguise the origin of illegally obtained funds.
• Multiple account registration to circumvent promotional restrictions, account bans, or verification requirements.
• Harassment or abuse of Seebet staff, support agents, or other users via any communication channel.
• Accessing the Platform from a jurisdiction where online gambling is illegal under applicable local law.

10Intellectual Property

All content published on the Seebet Platform, including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the exclusive property of Seebet or its content suppliers and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for personal, non-commercial entertainment purposes. This licence does not permit you to reproduce, redistribute, sell, publish, or exploit any Platform content without the prior written consent of Seebet.

The Seebet brand name, logo, and all associated trademarks are the sole property of Seebet. Unauthorised use of any Seebet trademark or branding is strictly prohibited and may constitute an infringement of applicable intellectual property law.

11Limitation of Liability

To the maximum extent permitted by applicable law, Seebet shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from or related to your use of or inability to use the Platform, including but not limited to:

• Loss of profits, revenues, data, or business opportunities resulting from Platform downtime, technical errors, or payment processing delays.
• Gambling losses incurred through use of the Platform, regardless of any technical or other fault attributable to Seebet.
• Unauthorised access to or alteration of your transmissions or data resulting from factors beyond Seebet's reasonable control.
• Any interruption, suspension, or termination of the Platform or any portion thereof.

Seebet's Platform is provided on an "as is" and "as available" basis. While we make every reasonable effort to maintain Platform availability and accuracy, we do not warrant that the Platform will be uninterrupted, error-free, or free from viruses or other harmful components.

12Responsible Gambling

Seebet is firmly committed to the promotion of responsible gambling practices. We recognise that gambling is an entertainment activity that carries risk, and that for a minority of players it may become problematic. The following responsible gambling measures are available to all registered Users:

• Deposit Limits: Users may set daily, weekly, or monthly deposit limits via their account settings. Once set, a limit reduction takes effect immediately; an increase may be subject to a cooling-off period.
• Session Time Limits: Users may configure session time reminders and maximum session durations to manage their play time effectively.
• Self-Exclusion: Users may voluntarily exclude themselves from the Platform for a defined period (minimum 6 months) or permanently. Self-exclusion requests are processed by our support team and take effect within 24 hours of confirmation.
• Reality Checks: Regular notifications are available to inform Users of time spent and amounts wagered during their current session.

For further information on responsible gambling tools and support resources available to Malaysian players, please visit our dedicated Responsible Gambling page. Seebet encourages all players to gamble responsibly and within their financial means. For players aged 21 and above only.

13Termination & Account Closure

Seebet reserves the right to suspend, restrict, or permanently close any User account at its sole discretion, with or without prior notice, in circumstances including but not limited to:

• Breach of any provision of these Terms and Conditions.
• Provision of false, misleading, or unverifiable information during registration or the KYC process.
• Engagement in prohibited conduct as defined in Section 9.
• Failure to complete identity verification within the required timeframe.
• Account inactivity for a continuous period exceeding twelve (12) months (dormant account policy).
• Regulatory requirement or legal obligation necessitating account closure.

Users may close their account at any time by contacting Seebet's support team. Upon voluntary closure, any remaining verified balance (net of applicable withdrawals) will be returned to the User's registered payment method, subject to standard processing timelines and KYC compliance.

14Governing Law & Dispute Resolution

These Terms and Conditions, and any dispute or claim arising out of or in connection with them or their subject matter or formation, shall be governed by and construed in accordance with the laws applicable to the jurisdiction under which Seebet operates.

In the event of a dispute between you and Seebet, we encourage Users to first contact our customer support team via the live chat facility available on the Platform. Our support team will endeavour to resolve disputes informally within a reasonable timeframe.

If a dispute cannot be resolved informally, Users may submit a formal written complaint to Seebet at [email protected]. Seebet will acknowledge receipt of all formal complaints within 5 business days and provide a final written response within 30 business days where possible.

15Amendments to These Terms

Seebet reserves the right to modify, update, or replace any part of these Terms and Conditions at any time. Amended Terms will be published on the Platform at seebet.cam/terms-conditions with a revised "Last Updated" date clearly indicated at the top of the page.

For material changes that may significantly affect Users' rights or obligations, Seebet will endeavour to provide reasonable advance notice via email to your registered address or via an in-Platform notification. However, Seebet does not guarantee prior notice for all amendments.

Your continued use of the Platform following the publication of any amended Terms constitutes your unconditional acceptance of the revised Agreement. If you do not accept the amended Terms, you must cease using the Platform and may request account closure in accordance with Section 13.

16Contact Us

If you have any questions, concerns, or feedback regarding these Terms and Conditions, or if you wish to raise a formal complaint, please contact Seebet using the following channels:

For responsible gambling support resources available to players in Malaysia, please visit our Responsible Gambling page. For information on how we process your personal data, please review our Privacy Policy.