Seebet is committed to protecting the privacy and personal data of all users. This Privacy Policy explains clearly and transparently how we collect, use, store, and protect your information when you use our Platform.
All personal data is protected by256-bit SSL encryption and stored on secure, access-controlled servers. We apply industry-standard security protocols at every layer.
Seebet does not sell, rent, or trade your personal information to any third party for marketing purposes. Your data is yours — we use it only to operate and improve our services.
You have the right to access, correct, and request deletion of your personal data at any time. Contact our support team [email protected] to exercise your rights.
Identity documents collected for KYC verification are handled strictly for regulatory compliance and anti-fraud purposes. Documents are never shared with unauthorised parties.
We use cookies to improve your Platform experience and analyse usage patterns. You can manage your cookie preferences at any time through your browser settings.
In the unlikely event of a data security breach affecting your personal information, Seebet will notify you and relevant authorities in accordance with applicable data protection obligations.
This Privacy Policy (hereinafter referred to as the "Policy") is published by Seebet (hereinafter "Seebet", "we", "us", or "our"), the operator of the online gambling and sports betting platform accessible at seebet.cam (the "Platform"). This Policy governs the collection, processing, storage, and protection of personal data relating to users of the Platform (hereinafter "User", "you", or "your").
Seebet is committed to responsible data stewardship and to upholding the privacy rights of all individuals whose personal data we process. We operate in accordance with applicable data protection legislation and recognised international standards for personal data handling.
By registering an account, accessing the Platform, or otherwise engaging with Seebet's services, you acknowledge that you have read, understood, and agree to the data practices described in this Policy. This Policy should be read in conjunction with our Terms & Conditions.
Seebet's Platform primarily serves users located in Malaysia, including players in Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam, and surrounding regions. All services are provided in English and all financial transactions are processed in Malaysian Ringgit (MYR/RM) unless otherwise stated.
Transparency Commitment: We will not use your personal data for purposes beyond those described in this Policy without first obtaining your explicit consent or unless required to do so by law. If you have any questions about our data practices, please contact us at [email protected].
For the purposes of this Policy, the following terms shall have the meanings ascribed to them below:
| Term | Meaning |
|---|---|
| Personal Data | Any information relating to an identified or identifiable natural person, including name, identification number, location data, email address, and financial information. |
| Processing | Any operation performed on personal data, including collection, recording, storage, adaptation, retrieval, use, disclosure, or deletion. |
| Data Controller | Seebet, as the entity that determines the purposes and means of processing personal data collected through the Platform. |
| Data Subject | The individual to whom personal data relates — in the context of this Policy, this means the User. |
| Third Party | Any natural or legal person, public authority, or body other than the Data Subject, the Data Controller, and persons authorised to process data under the direct authority of the Data Controller. |
| Consent | A freely given, specific, informed, and unambiguous indication of the Data Subject's agreement to the processing of their personal data. |
| KYC | Know Your Customer — the identity and document verification process conducted by Seebet for regulatory compliance and fraud prevention purposes. |
Seebet collects personal data from Users in the following categories, depending on how you interact with the Platform:
Minimum Data Principle: Seebet collects only the personal data that is necessary for the specific purposes described in this Policy. We do not collect data speculatively or for purposes unrelated to operating the Platform and fulfilling our regulatory obligations.
Seebet collects personal data through the following primary channels:
Seebet processes your personal data for the following purposes:
| Purpose | Description |
|---|---|
| Account Management | Creating and maintaining your Seebet account, processing login authentication, and managing your account settings and preferences. |
| Service Delivery | Processing bets, deposits, withdrawals, and all Platform transactions. Providing access to sports betting, live casino, slots, and other gaming services. |
| Identity Verification | Conducting KYC checks to verify your identity, age (21+), and residential address in compliance with anti-money laundering obligations. |
| Fraud Prevention | Detecting, investigating, and preventing fraudulent activity money laundering, account abuse, and other prohibited conduct on the Platform. |
| Customer Support | Responding to your enquiries, resolving disputes, processing complaints, and providing technical assistance through our 24/7 support channels. |
| Responsible Gambling | Monitoring gameplay patterns to identify potential problem gambling indicators and administering responsible gambling tools including deposit limits and self-exclusion. |
| Marketing & Promotions | Sending promotional communications, bonus notifications, and personalised offers — only where you have provided explicit consent or opted in to marketing communications. |
| Platform Improvement | Analysing aggregated and anonymised usage data to improve Platform performance, user experience, and product development. |
| Legal Compliance | Meeting obligations under applicable law, responding to lawful requests from regulatory or law enforcement authorities, and maintaining records required for audit purposes. |
Seebet processes personal data one or more of the following legal bases, depending on the specific processing activity:
Seebet does not sell, rent, or trade your personal data to third parties for commercial gain. We may share your personal data with the following categories of recipients only where strictly necessary and on a need-to-know basis:
No Unauthorised Third-Party Marketing: Seebet will never share your personal data with third-party advertisers, data brokers, or marketing companies for their own marketing purposes. Any promotional communications you receive from Seebet are sent directly by Seebet, not by third parties using your data.
Seebet retains personal data for as long as is necessary to fulfil the purposes for which it was collected, including compliance with legal, regulatory, accounting, and reporting requirements. The following general retention periods apply:
| Data Category | Retention Period |
|---|---|
| Account & Registration Data | Duration of the account relationship, plus a minimum of 5 years following account closure for AML compliance. |
| Transaction Records | Minimum 5 years from the date of transaction, as required for financial audit and AML obligations. |
| KYC Documents | Minimum 5 years following account closure or the completion of the relevant verification process. |
| Betting & Gaming Logs | Up to 2 years from the date of activity, or longer where subject to an active dispute or regulatory inquiry. |
| Marketing Consent Records | Until consent is withdrawn, plus a reasonable period for audit trail purposes. |
| Support Communications | Up to 2 years from the date of the relevant interaction. |
Upon expiry of the applicable retention period, Seebet will securely delete or anonymise personal data in a manner that prevents reconstruction or re-identification.
Seebet implements a comprehensive range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or alteration. These measures include, but are not limited to:
Notwithstanding the above, no security system is entirely impenetrable. Seebet cannot guarantee absolute security of data transmitted over the internet. Users are responsible for maintaining the security of their own account credentials and for notifying Seebet immediately of any suspected unauthorised access.
Seebet uses cookies and similar tracking technologies on the Platform to enhance your user experience, maintain session continuity, and gather analytical insights. The following types of cookies may be used:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Essential for Platform functionality — login sessions, security tokens, and basket/balance state. Cannot be disabled without affecting core functionality. | Session |
| Functional | Remember your preferences such as language settings, display options, and responsible gambling tool configurations. | Up to 12 months |
| Analytical | Collect anonymised data about how users navigate the Platform, which features are used most, and where performance can be improved. | Up to 24 months |
| Marketing | Used only where you have consented to marketing communications — to personalise promotional content and measure campaign effectiveness. | Up to 12 months |
You may control cookie settings through your browser preferences. Please note that disabling certain cookies may affect Platform functionality. Strictly necessary cookies cannot be disabled without impacting your ability to use the Platform.
As a User of Seebet whose personal data we process, you have the following rights with respect to your personal information. To exercise any of these rights, please contact us at [email protected]:
Request a copy of all personal data we hold about you, including the categories of data, purposes of processing, and recipients.
Request correction of inaccurate or incomplete personal data held on your account. You may also update most information directly through your account settings.
Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
Request that we restrict processing of your personal data in certain circumstances, such as while the accuracy of the data is being contested.
Request your personal data in a structured, commonly used, machine-readable format for transfer to another service provider where technically feasible.
Object to processing of your personal data carried out on the basis of legitimate interests, or to withdraw consent for marketing communications at any time.
Seebet will acknowledge receipt of all data rights requests within 5 business days and will endeavour to respond in full within 30 calendar days. In complex cases, this period may be extended, and you will be notified accordingly. Seebet reserves the right to verify your identity before processing any data rights request.
The Seebet Platform is strictly intended for users who are 21 years of age or older. We do not knowingly collect or process personal data relating to individuals under the age of 21.
As part of our account registration and KYC process, Seebet verifies the age of all users. Any account found to belong to a person under 21 years of age will be immediately closed, all associated data processed only as necessary for legal compliance, and winings forfeited in accordance with our Terms & Conditions.
🔞 21+ Policy: If you become aware that a person under the age of 21 is using or has registered an account on the Seebet Platform, please contact us immediately at [email protected]. We take underage gambling prevention extremely seriously and will investigate all reports promptly.
The Seebet Platform may incorporate or reference third-party services, including payment processors and identity verification providers. Seebet is not responsible for the privacy practices of third-party service providers operating under their own independent privacy policies.
Where Seebet engages third-party processors who handle personal data on our behalf, we ensure that appropriate contractual data processing agreements are in place requiring those processors to maintain equivalent data protection standards to those described in this Policy.
Payment service providers integrated with the Seebet Platform — including Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, Maybank2u, CIMB Clicks, Public Bank Online, and Hong Leong Connect — process payment data in accordance with their own privacy policies and applicable Malaysian financial regulations. Seebet receives only the transaction confirmation data necessary to credit your account balance.
Seebet reserves the right to update or modify this Privacy Policy at any time. Any amendments will be published on the Platform atseebet.cam/privacy-policy with a revised "Last Updated" date. We encourage you to review this Policy periodically to stay informed about how we protect your data.
For material changes that significantly affect the way we process your personal data, Seebet will provide advance notice via your registered email address or through a prominent in-Platform notification. Continued use of the Platform following the publication of an amended Privacy Policy constitutes your acceptance of the revised terms.
If you have any questions, concerns, or requests relating to this Privacy Policy or to Seebet's personal data practices, please contact our protection team using the following details:
| [email protected] | |
| Live Chat | Available 24 hours a day, 7 days a week via your Seebet account dashboard |
| Response Time | Email: within 1–2 business days. Live chat: typically within 2 minutes. Data rights requests: within 30 calendar days of receipt. |
| Subject Reference | Please include "Privacy Policy" or "Data Request" in your email subject line to ensure your enquiry reaches the appropriate team promptly. |
For further information about how your personal data is used in the context of responsible gambling tools, please visit our Responsible Gambling page. For the full terms governing your use of the Seebet Platform, please review our Terms & Conditions.
We take your privacy seriously. If you have questions about how your data is handled, our24/7 support team is here to help. Explore the Platform with confidence — for players aged 21 and above only.